Waypoint Technology Group guarantees your satisfaction! If for any reason you are unsatisfied with your purchase, you may return it for a refund.

Credit will be issued back via the original payment method if returned within 30 days. Shipping costs are non-refundable. Products must be unused and packed in it’s original undamaged packaging. Items not returned in its original undamaged packaging can result in either a repacking charge or refusal of return.

Please mail your returned items to:
Waypoint Technology Group
17 Computer Drive East
Albany, NY 12205

You may contact our service department regarding the status of your return or exchange during the hours of 9:00 AM to 5:00 PM Eastern Standard Time at: (518) 438-6293

We are not responsible for returns that do not have tracking/delivery confirmation showing that the package was received in our warehouse. Be sure to return the items via a traceable method such as UPS or FedEx.